Your privacy.

Your name, email, phone and the addresses we clean. For a booking we also keep what you told us about the job — access notes, pets, parking, photos you send us.

If you apply for a job with us we collect what the application form asks for, including your work rights and any licences.

To quote, schedule and carry out the work, to send you confirmations and invoices, and to let you and your cleaner talk to each other.

We don’t sell your information and we don’t use it for advertising.

Our cleaners photograph the work so you can see what was done. Those photos sit in your account and ours.

We don’t publish photos of your property without asking you first.

Our office staff, and the cleaner assigned to your job — they see the address, access notes and your first name, nothing more.

Our hosting and email providers process data on our behalf under their own obligations.

Job and invoice records are kept as long as Australian tax law requires. Everything else we keep while your account is open.

You can see and edit your details any time from your account.

Ask us to delete your account and we will, except for the invoice records we’re legally required to keep.

Access is restricted by role: a cleaner cannot see another cleaner’s pay, another customer’s details, or your payment records. Documents and receipts are served through our own site, never as public links.

Questions about your data? Call +61 410 141 1185 or use the contact form and ask for the office.